At Lujo, we’re committed to delivering excellence to our customers. We do this by providing quality products you love, with the service levels you deserve, every time you order.
We believe our products are among the best you will find, anywhere in the world. For this reason, we’re able to offer our customers peace of mind with the following warranties:
Five-year Product Warranty
By insisting on the use of only the best quality textiles and components, Lujo products will give you years and years of enjoyment, outlasting cheaper alternatives many times over.
We have so much confidence in our products that we offer a five-year warranty across the entire Lujo range*. This covers any defects in materials or components.
*Outdoor Rugs produced by ou partner Mill in the USA come with a 3-Year Product Warranty
Lifetime Manufacturing Warranty
With our strict adherence to quality control and commitment to using only the most skilled craftspeople, we’re confident in offering a lifetime warranty against manufacturing defects on all Lujo products.
In the unlikely event that a manufacturing defect should occur, we will work with you to resolve the issue at our cost.
Our five-year warranty on Sunbrella® fabrics covers them becoming unserviceable due to color or strength loss from normal usage and exposure conditions including sunlight, mildew and atmospheric chemicals.
These warranties exclude normal wear and tear, accidents, misuse and neglect.